Why work with Susan? Some customers speak out.
Susan was the realtor for the sale of my dad's home. If you want to work with someone who is honest and always there for you, Susan is the right person! Because I don't live in the area, Susan made sure that I had all of the resources I needed to prepare my dad's home easily for sale. She provided me with many names of people and also found information for me quickly when I needed it. When offers came in, Susan guided me thru the appropriate steps and helped me to coordinate the necessary paperwork remotely. Having sold several other homes, I can honestly say that her experience and knowledge of the area made a huge difference for what can be a very stressful time. I truly appreciated her professionalism throughout the entire process.
Carol and I want to express our deep appreciation for all the work that Susan did to sell our house in Simsbury. Susan was our agent 22 years ago when we purchased our house and she stayed in touch with us over the years. During that time we made several referrals to her. In selling our house during a tough market, Susan was encouraging, thorough and focused. She was responsive and available, always addressing our questions quickly, directly and clearly. She was also helpful in identifying and supplying contacts as we had to resolve various issues after the inspection during the sales process. Her wealth of experience was a real asset. Her confidence and sense of humor helped us successfully navigate what can be a very challenging process. We would strongly recommend her to anyone either buying or selling a home.
I had the pleasure of working with Susan two times. First was for the selling of my Mother's house and most recently for the purchase of my condominium. I found Susan to be highly professional and knowledgeable of the real estate market. Due to her efforts I found the perfect place for me at a great price!
"Angela and I would like to thank you for your assistance in marketing and selling our Simsbury home. Closing sixty five days after placing the house on the market certainly speaks well of the job you did in helping us prepare, price and show the house, and deal with the million and one things that come up in the home sale process. Things couldn't have gone more smoothly. You were most supportive and professional and fulfilled our every expectation. Again, thanks for all of your assistance and support."
John & Angela W.
"Just a quick note to thank you for the thousands of large and small details you took care of during the sale of our Granby home. Doing the repairs and arranging all the details from five states away would have been a nightmare with anyone but you, and I’ll be forever grateful for your professionalism and experience. From emailing pictures to me, to giving advice on the repairs and the sale price you made it as easy as it could be. You had great contacts for the repairmen we needed prior to selling and you were always upbeat and supportive during a very stressful time. And most importantly, you found a buyer in just a couple of months.
We were both happy and sad to have the house sold—our first home and the same one you helped us find (while we were still overseas!) in 2002. But there‘s no other realtor we would call in the Granby/Simsbury/Avon area. We’d be pleased to give your name of any friends or associates who are relocating to your area.
Thank you again for all you did!"
Mark and Lisa K.
"Thank you for the beautiful Simsbury throw- it will be a very special treasure in our new home. We love our new house and we are grateful for all that you did to facilitate the move. It was a very smooth transition and much of that is attributed to your due diligence. Please stop by sometime to see our new home. Thanks again and if I hear anyone thinking about moving you can be sure I will recommend you."
Helen and Paul C.
"We were relocating back here from Belgium, but I was looking on my own as my husband was still in Belgium. You took the time to talk to me to find out about our family, our likes and dislikes and what we were looking for. You made me feel at ease. You made yourself available as needed and always let me know how I could get in touch with you. Although I felt under a lot of pressure to find a house quickly, I never felt any pressure from you, only assistance which was a welcome relief. You were very helpful with information about schools and facilities in towns. When it came time for financing, inspections and the closing, you readily supplied me with lists of people I could call for whatever I needed. I think you made a very difficult and stressful time a lot
more pleasant and I greatly appreciated it."
Karen & Frederic D.
"I am finally unpacked and at the top of my list of other things to do is to write this letter to formally thank you for the outstanding job you did in helping me select and purchase my home. From our very first telephone conversation until the closing, you
were professional and welcoming. Conducting my search for a new home from California could have been highly stressful but you succeeded in making it a smooth transaction. First, you listened to my criteria for the home that made my first trip very productive. Once I returned to California, you called me regularly. Through your referral I was also able to handle my mortgage qualification and application by phone. My second visit clinched the deal. I signed the contract and returned to California. I heard from you almost daily and we handled all of the details long distance. I was always confident interests were well represented. Your knowledge of the area personalized the house hunting process and made it fun. How else would I have known about going over the mountain and that tobacco was a major crop. That was icing on the cake."
"After trying to sell our small starter home by ourselves we realized that we needed
a professional with resources and expertise. We were impressed with your diligence in following up with us and your personal style. When we got an offer on our home after listing it with you, we were understandably excited and a little nervous about finding a new home. Your patience and realistic advice were appreciated as we visited prospective homes. The entire process of selling and buying a new home was made immeasurably easier due to your assistance. Thank you!"
Lauren & Richard M.
"You were most helpful in providing us with not only the best service in locating the house of our dreams, you did so with professionalism, character and grace. At our first meeting you educated us on the area, pointing out places of interest for our entire family and got a real sense of who we were and what we were looking for in a home and town to live in which would fit our lifestyle. You continued to work with us full time, providing us with many options until we found the house that just felt right. This was especially important to us, as we were making our first move out of New Jersey where we have lived all of our lives. Susan, thanks for making this move a smooth transition in what could have been a very stressful time in our lives."
Tony and Donna S.
"Susan led a relentless search for a new home for my family. She listened to our needs and made us feel like #1. By the time our closing arrived, it felt like she was part of our family."
"Susan met with us, gathered all the necessary information, packaged it appropriately and landed a buyer before the house ever went on the market. We were very pleased with Susan's overall performance, but were particularly impressed with her market savvy. She knows the Simsbury market and put that knowledge to good use. Selling a home can be a very stressful event, but Susan really helped to minimize the anxiety by being such a pro. She was efficient and competent, and did a great job of managing the
entire process. We'd hire her again, in an instant."
Tom and Karen Y.
"I am writing regarding our very positive experience while working with Susan Schenker. She acted as our Real Estate Agent when we made a rather significant move form California to Connecticut. We have three school age children and a dog which all had to be moved happily 3,000 miles. Susan was determined to make the transition smooth for us. She took up our quest to find the “perfect” house in one weekend. She rose to the task and showed us the homes that seemed to fit the criteria. Even when no home fit the bill and we changed to looking in a different location, she was ready to go the next morning with possibilities in the new area. At no time were we made to feel like we were wasting her time or that we were being too picky. She saw through our eyes and had the interests of our entire family in her mind. For an example, she refused to show us any house on a busy street because we have little children. We did find our “perfect” house that weekend. This house had multiple bids but Susan was able to navigate the sticky waters and put in bids and counter bids in a manner that finally won us the house. We are very happy here. Our family loves not only the home we are in but the neighborhood as well. We could not have landed in such a perfect place without the help of Susan Schenker. She is the perfect blend of toughness and determination yet kindness and understanding one would hope to have in a Real Estate Agent."
Michelle & Evan D.
"Thank you so much for your recent assistance in finding us a home in Canton. You were so attentive to our needs, right off the bat- and you were very resourceful when we asked questions about the area. The stress of traveling out of state (Texas!), and finding child care was set at ease, because you were so efficient with our time, only showing us homes that fit our criteria. And after only two 2-day trips, we instantly fell in love with the place we now call home…. THANK YOU!
It was such a great pleasure working with you-we’ll be sure to pass on your name to anyone looking for a home in the future!"
Christen and Pete C.